100% Positive Reviews, 11 reviews

Joined Dolo: 10/30/2023

Location: San Antonio, TX

Trusted Seller

Founding Member

Licensed Nursery

Licensed SATX nursery cultivating rare & uncommon aroids | Bringing the jungle to your home one leaf at a time #LatinaOwned

Jenna Love

Verified Facebook Profile
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Dolo Verified Reviews

100% Positive Reviews - this seller has never had a negative review!

11 positive review across Dolo, Plant BST Review Group, Shopify, FB Page

“Best seller!!!

I purchased a Florida Ghost and Anthurium Bessea- they arrived in PERFECT condition! Shipping was speedy and seller communicated so well throughout the process! I usually expect plant mail to arrive slightly dehydrated or damaged but these were in absolute perfect condition! Prettiest arrivals I’ve ever ordered!”

Emma, 1/4/2024, Dolo

“I am thrilled with my new plants. The packaging was so carefully done and it arrived quickly and in perfect shape.”

Fran, 6/23/2023, Shopify

“Packaging 10/10
Plant quality: 10/10
Customer Service: 10/10
I absolutely recommend this shop.

Evalyn, 5/25/2022, FB Page

Feel free to check out my Shopify Store!

My Mission

My mission is to make rare and uncommon plants more accessible to the San Antonio community (and throughout the US), fostering a deeper connection with the botanical world. The aim is to inspire curiosity and expand knowledge in individuals of all ages. Through the commitment to ethical sourcing and the sharing of unique plant species, we seek to create a vibrant and thriving green community that not only appreciates the extraordinary diversity of plants but also contributes to their conservation and preservation.

Feel free to check out my Instagram!

Instagram: @thelovelyroots_

Other Reviews

  • "I put out a ISO and Jenna rose to the challenge. She was super nice, gave me a great deal on some plants I've been searching for, and they all arrived in great shape. The 5 day shipping worried me, but her packing was amazing and they are bouncing back."

    Penny, 6/14/2023, Plant BST Review

  • "Everything went smoothly. It was packed so perfectly that even without a heat pack it survived a colder shipping. No damage at all arrived exactly like it was pictured. Highly recommend. Great seller"

    James, 1/31/2024, Dolo

  • "I purchased a Florida Ghost and she arrived PERFECT!!! Packing was amazing and she didnt look like shed been shipped. The pictures didnt do her justice at all! Way more beautiful than she looked!!! Communication was on point!!!! Will definitely buy more!!!!!"

    Laura, 4/3/2022, Shopify

  • "The crystal x mag I purchased is so stinkin cute! Perfect size and arrived in perfect condition."

    Carol, 5/14/2022, Shopify

  • "Very kind and knowledgeable seller with fair pricing!! 🙂"

    Natasha, 10/17/2022, FB Page

  • "I purchased one of my dream plants - a Queen anthurium - from The Lovely Roots and I couldn't be happier with my purchase. This kind of plant has a reputation for being kind of delicate but mine arrived looking happy and healthy thanks to the careful packaging and quick shipment."

    “Johanna, 4/27/2022, Shopify”

  • "This seller sold me a beautiful Florida Beauty at an amazing price. It came super fast and was packaged extremely well. Thank you! I’ll definitely be purchasing again!"

    Chris, 11/8/2023, Shopify

  • "Jenna was so sweet. We did a trade for a plant I had been looking for and she was so quick with shipping and her packaging was excellent. I am super satisfied and can’t wait to purchase/trade again. "

    Teale, 11/30/2023, Dolo

 FAQs

  • I accept PayPal, Venmo, Credit Card, and Shop Pay. Can do pay in 4 with Shop Pay. Orders invoiced via Shopify.

  • $15 flat fee for UPS 2/3 day ground

    $60 flat fee for Next Day.

    Pick up is available for anyone in my local area! (San Antonio TX 78240)

    -All orders placed Sun-Tues will ship the following weekday.

    -All orders placed Wed- Sat will be held to ship the following Monday.

  • Safe and Reliable Shipping: 🚚✨

    When it comes to getting your green friends to you, we take every precaution to make it a smooth journey. We ship standard orders using UPS ground, known for its safety and reliability. In most cases, your package will snuggle up to your doorstep within a cozy 4 days (MAX). Your plant is in good hands!

    Need It ASAP? We've Got Your Back: ⏳🌿

    For those moments when you simply can't wait, we offer Next Day Shipping. Just place your order before 11 AM CST (excluding weekends and holidays), and we'll make sure your plants make it to your door in record time!

    P.S. Orders placed after 11AM will be held to ship the following day.

    Transplant Shock? Not on Our Watch! 🌱

    We care deeply about your plants' well-being, which is why we ship them in a special moss/coco/pumice mix. This helps to reduce the stress of transplanting into your home soil and helps them thrive.

    Eco-Friendly Shipping: 🌍♻️

    We're on a mission to make our shipping process as green as your thumb! While we work towards using 100% sustainable materials, we're proud to say that our shipping materials are already quite eco-friendly. Our boxes are mostly bare, and the void fill consists of crinkle paper and dissolving packing peanuts. Your plants are wrapped with care in poly-fil and paper honeycomb cushioning wrap.

    We're committed to delivering not just beautiful plants but also a sustainable and responsible shopping experience. Your support fuels our journey towards eco-friendliness.

  • 📦 Shipping Days: We ship out Monday through Wednesday. That's when we send out the plant love into the world!

    🌞 Orders Placed Sunday-Tuesday: Your leafy presents will be on their way by the next weekday (24 hours tops!). That's our promise to you!

    🌿 Orders Placed Wednesday-Saturday: Hang tight, your plants will have a little spa day and will be ready to embark on their journey the following Monday.

    🎉 Holidays Are Special:

    Please note that any orders placed on a holiday will be held back with care, ensuring they avoid the hustle and bustle of holiday carrier delays.

    During major holidays like New Year's, Independence Day, Thanksgiving, and Christmas, our fulfillment might take a little extra time to soak up the holiday spirit. So, please expect a bit of extra patience on those special days.